Terms of Business

1Definitions

• "Hibernia Diesel", "we", "us", "our": Hibernia Diesel Trading, a trading name of Hibernia General Trading L.L.C., a limited liability company registered in Dubai, UAE under license number 783295.
• "Client", "you", "your": The individual or entity purchasing products or services from Hibernia Diesel.
• "Products": Diesel, gas oil, marine gas oil, kerosene, fuel oil, bitumen, white spirit, lubricants, greases, and any other petroleum or related products supplied by Hibernia Diesel.
• "Services": Fuel delivery, supply, and any other services provided by Hibernia Diesel.
• "Website": The website located at hiberniadiesel.com and any subdomains.
• "Agreement": Any contract, purchase order, or accepted quotation for the supply of Products and/or Services.

2Website Use

2.1 Acceptable Use

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of, this Website by any third party.

2.2 Intellectual Property

All content on this Website — including text, images, logos, graphics, and design — is the property of Hibernia Diesel or its licensors and is protected by UAE and international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from Website content without our prior written consent.

2.3 Disclaimer

While we strive to keep Website content accurate and up-to-date, product specifications, pricing, and availability information are indicative and do not constitute a binding offer. Formal quotations and contracts supersede any Website content.

2.4 Links

Our Website may link to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.

3Quotations & Orders

3.1 Quotations

All quotations are valid for the period stated on the quotation document (typically 24–48 hours for spot pricing, longer for contract proposals). We reserve the right to withdraw or amend quotations prior to acceptance.

3.2 Order Acceptance

An order is considered accepted when we issue a written order confirmation (via email, WhatsApp, or formal purchase order acknowledgment). No binding agreement exists until order confirmation is issued.

3.3 Minimum Orders

Minimum order quantities may apply depending on product grade and delivery location. These are communicated at the time of quotation.

3.4 Cancellation

Spot orders may be canceled without charge if cancellation is received before the tanker has been dispatched. Once dispatched, a cancellation fee may apply to cover incurred costs. Contract cancellation terms are specified in the individual agreement.

4Pricing & Payment

4.1 Pricing Basis

Prices are quoted in UAE Dirhams (AED) unless otherwise stated. Pricing may be fixed for the quotation validity period, or formula-based (indexed to Platts/Argus assessments) for contract supply — as specified in the quotation or agreement.

4.2 Taxes

Quoted prices are exclusive of UAE Value Added Tax (VAT) unless explicitly stated. VAT at the prevailing rate (currently 5%) will be added to invoices where applicable.

4.3 Payment Terms

• Spot purchases: Payment in full before delivery, unless credit terms have been approved.
• Credit account holders: Net 15 or Net 30 days from invoice date, as per the approved credit agreement.
• Late payments: We reserve the right to charge interest on overdue amounts at 1% per month (or the maximum permitted by UAE law), and to suspend deliveries until outstanding balances are settled.

4.4 Price Adjustments

For long-term contracts, pricing is reviewed periodically (monthly or quarterly) per the agreed formula. We provide documented market rationale for any adjustments.

5Delivery

5.1 Delivery Schedule

We will use reasonable endeavors to deliver Products on the agreed date(s). Delivery times are estimates and not of the essence. We shall not be liable for delays caused by circumstances beyond our reasonable control (see Section 10 — Force Majeure).

5.2 Site Access

You must ensure safe and adequate access for our tankers at the delivery location. If a delivery cannot be completed due to access issues (locked gates, obstructed access, unsafe conditions), we reserve the right to charge for the aborted delivery and redelivery.

5.3 Receipt

An authorized representative should be present to accept delivery, verify seals, and sign the delivery note. If you authorize unattended delivery, risk passes to you upon discharge of fuel into your storage tank.

5.4 Risk & Title

Risk in the Products passes to you upon delivery (discharge into your storage tank). Title (ownership) passes upon receipt of full payment.

5.5 Quantity

Delivery quantity is measured by the calibrated meter on our tanker at the time of discharge. If you dispute the quantity, you must note this on the delivery note at the time of delivery. Retrospective quantity disputes cannot be accepted if the delivery note was signed without reservation.

6Quality & Specifications

6.1 Specifications

Products are supplied to the specifications stated in the quotation or agreement. Where no specific grade is stated, the applicable UAE or international standard for that product applies.

6.2 Certificate of Analysis (COA)

A COA is available upon request for any delivery. COAs confirm that the fuel loaded at the terminal met the specified parameters. We do not guarantee post-delivery fuel quality if your storage conditions (tank cleanliness, water ingress, cross-contamination) compromise the product.

6.3 Complaints

Any complaint regarding Product quality or quantity must be raised in writing within 48 hours of delivery. We will investigate and respond within 48 hours of receiving the complaint. Retain samples are available for independent testing during the retain period (typically 30 days from delivery).

6.4 Limitation of Liability for Quality

Our liability for defective Products is limited, at our option, to replacement of the affected Product or refund of the purchase price. We shall not be liable for indirect, consequential, or incidental damages unless such liability cannot be excluded by UAE law.

7Confidentiality

Both parties agree to keep confidential any non-public information received from the other party in the course of business dealings, including pricing, contract terms, technical specifications, and business information. This obligation survives termination of the Agreement for a period of 2 years.

8Limitation of Liability

9.1

To the fullest extent permitted by UAE law, Hibernia Diesel's total aggregate liability for any claim arising from the supply of Products or Services shall not exceed the total amount paid by the Client for the specific Products or Services giving rise to the claim.

9.2

We shall not be liable for any indirect, consequential, special, or incidental damages, including but not limited to: loss of profit, loss of revenue, loss of business opportunity, business interruption, damage to equipment, or third-party claims — arising from or related to the supply of Products or Services, even if advised of the possibility of such damages.

9.3

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by UAE law.

9Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations where such failure or delay results from any cause beyond that party's reasonable control. Such causes include, but are not limited to: acts of God, war, terrorism, civil unrest, government action or restriction, epidemic/pandemic, fire, flood, earthquake, extreme weather, port closures, fuel shortages, refinery shutdowns, labor disputes, or failure of third-party suppliers or carriers.

If a force majeure event continues for more than 30 days, either party may terminate the affected Agreement by written notice, without liability — provided that payment remains due for Products already delivered.

10Termination

8.1 Termination by Client

Spot orders cannot be terminated after dispatch. Contracts may be terminated per the termination provisions in the individual agreement.

8.2 Termination by Hibernia Diesel

We may terminate an Agreement or suspend deliveries, with written notice, if: you fail to make payment when due and do not remedy within 7 days of notice; you breach any material term of the Agreement; you become insolvent, enter liquidation, or cease trading; or continuing supply would, in our reasonable opinion, expose us to unacceptable legal, regulatory, financial, or reputational risk.

8.3 Consequences of Termination

• All outstanding invoices become immediately due and payable.
• Each party's accrued rights and obligations survive termination.
• Confidentiality obligations survive for 2 years.

11Governing Law & Dispute Resolution

8.1 Governing Law

These Terms and Conditions and any Agreement between Hibernia Diesel and the Client shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates.

8.2 Dispute Resolution

• First instance: The parties shall attempt to resolve any dispute through good-faith negotiation between senior management.
• Mediation: If not resolved within 30 days, either party may refer the matter to mediation at the Dubai International Arbitration Centre (DIAC) or another mutually agreed mediator.
• Litigation: If mediation fails, the dispute shall be referred to the competent courts of Dubai, UAE.

12General

• 8.1 Entire Agreement: The Agreement (comprising the accepted quotation, these Terms, and any other documents incorporated by reference) constitutes the entire agreement between the parties and supersedes all prior discussions and agreements.
• 8.2 Amendments: No amendment to these Terms shall be effective unless in writing and signed by both parties. However, we may unilaterally amend these Website Terms from time to time — the version in effect at the time of order applies.
• 8.3 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
• 8.4 Waiver: Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or the right to enforce it later.
• 8.5 Assignment: You may not assign your rights or obligations under any Agreement without our prior written consent. We may assign our rights and obligations to a successor entity in connection with a merger, acquisition, or business transfer.
• 8.6 Notices: Notices under these Terms shall be in writing (email acceptable) to the addresses provided in the Agreement or, absent a specific Agreement, to the addresses published on this Website.
• 8.7 Third-Party Rights: A person who is not a party to an Agreement has no right to enforce any term of the Agreement.

13Contact

For questions regarding these Terms and Conditions: